Reference

Open batre4d Privacy Controls

Open your account in seconds and we will show you how your data is used when you log in, fund with DANA, OVO, GoPay or QRIS, and switch…

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CONTACT PATHS

Contact Us About Privacy

Privacy questions get faster when you send the exact account detail we need: registered phone, username, payment rail, and the date of the action you want us to check.

Live chat privacy desk Use the chat bubble after login and choose Profile > Help > Privacy. We can confirm cookie choices, recent login alerts, and the privacy request number while you are still inside your account.
Email record request Send account privacy requests to [email protected] from the email on your account. Include your username, registered phone, and whether the request involves DANA, OVO, GoPay or QRIS records.
Secure upload form When a request involves identity or payment matching, upload documents only through the secure form we link inside your account menu. We do not ask for OTP codes through WhatsApp or public social channels.
DATA PRACTICE

Manage Data Across Your Account

Good privacy handling is part of your account flow, not a separate promise. We connect data collection to the moment it happens: registration, login, cookie consent, wallet use, support contact, and game-category…

Registration record

During account creation we ask for a username, phone number, password and payment preference. We use those details to open your wallet, recover access, and link DANA, OVO, GoPay or QRIS records to you.

Device checks

When you log in from Android Chrome, iPhone Safari or a computer browser, we record device type, IP range and time. These signals help us spot account takeover attempts without reading private files on your device.

Cookie choices

Cookies keep you signed in, remember language display, and measure whether the privacy banner was accepted. You can clear them through Chrome Settings > Privacy and security > Clear browsing data.

Payment records

For wallet actions, we store transaction IDs, payment rail names and status messages from DANA, OVO, GoPay and QRIS. We use them to reconcile funds, answer disputes, and meet accounting duties.

Game-category logs

If you open Fortune Mouse, Blackjack, E-Sports Arena or Bingo, we record category access, session time and account ID. We use those logs for security checks and support questions, not public profiling.

Retention and changes

We keep account and wallet records only as long as needed for operation, dispute handling and legal duties. Ask for correction or deletion through Profile > Help, and we will explain what can be changed.

Ask Privacy Questions Before Joining

These answers cover the privacy questions we hear before and after account opening. They focus on your data, your rights, and the steps we use to handle requests inside the account area. If your case involves payment matching or access in Indonesia, include the payment rail and the date so our team can find the right record quickly.

At registration we collect the details you type into the form, such as username, phone number, password and selected payment rail. We use them to create your account, protect login access, and connect wallet records.

We keep payment references so each wallet action can be matched to the correct account. The record usually includes rail name, transaction code, time and status, not your full private wallet balance.

Yes. Contact live chat or [email protected] from the email on your account. Tell us which field is wrong, attach proof through the account form if requested, and we will check the record.

Cookies remember login sessions, language display and consent choices. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data, then log in again to set fresh choices.

Only staff roles handling support, security or compliance tasks can access your request. We log who handled it, when it was opened, and what action was taken so the request can be traced.

We keep records while your account remains active and for periods needed to handle disputes, accounting and legal duties. When deletion is possible, we remove or separate details that are no longer needed.

For some access and eligibility checks, the result depends on local law. If a location rule affects an account feature, we explain the privacy reason, what data is checked, and whether extra verification is needed where local law permits.